Dear Candidates,

We have an urgent opening for CRM/ Telecaller in Vijayanagar Bangalore.

Responsibilities Of Candidate Include:

1. Managing Incoming Calls And Customer Service Inquiries

2. Generating Sales Leads That Develop Into New Customers

3. Identifying And Assessing Customers’ Needs To Achieve Satisfaction.

4. Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints.

5. Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, Comments, and Actions Taken. Process Orders, Forms, And Applications

6. Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests

7. Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further.