Company Overview

Margadarsi Chit Fund Pvt Ltd., part of the esteemed Ramoji Rao Group, is a 62-year-old financial services provider, operating across four Indian states with 124 branches. We are committed to offering diverse financial solutions catering to various customer segments. Headquartered in Hyderabad, we pride ourselves on being one of the most customer-centric and trustworthy companies in the financial industry.

Job Overview

We are seeking a Junior level candidate for the Recovery Suits position at our Rajahmundry location. This full-time role requires 1 to 3 years of work experience. The candidate will manage debt recovery processes, ensuring legal compliance and enhancing customer relationships as part of their key responsibilities. Candidate must and should have a minimum degree, and FEMALE CANDIDATES SHOULD NOT APPLY, ONLY MALE CANDIDATES ARE PREFERRED.

Qualifications and Skills

• Debt Recovery (Mandatory skill) to efficiently manage and resolve outstanding customer debts and ensure compliance with financial regulations.
• Legal Documentation (Mandatory skill) to accurately prepare and maintain legal documents required for recovery processes.
• Customer Relationship Management (CRM) (Mandatory skill) to enhance customer satisfaction and loyalty during recovery interactions.
• Telephonic Follow-up to effectively communicate with customers, ensuring timely debt resolution through proactive engagement.
• Excellent Communication to clearly articulate recovery processes and negotiate effective solutions with diverse stakeholders.
• Financial Analysis to interpret financial statements and data, identifying feasible recovery approaches for different cases.
• Problem-solving skills to identify issues promptly and derive corrective actions for successful debt recovery.
• Attention to detail to maintain accurate records of interactions and transactions involved in the recovery process.

Roles and Responsibilities

• Engage in debt recovery activities, ensuring compliance with legal protocols and achieving recovery targets.
• Prepare accurate legal documentation necessary for pursuing recovery actions and maintaining records.
• Manage customer relationships through clear communication, assisting in amicable resolution of debt matters.
• Conduct telephonic follow-ups to ensure accurate updates on recovery status and facilitate timely payments.
• Analyze financial information of accounts to determine appropriate recovery strategies.
• Collaborate with legal teams and branches for efficient coordination of recovery procedures.
• Maintain meticulous records of recovery actions, interactions, and financial status of accounts.
• Contribute to process improvements to enhance overall efficiency and effectiveness of recovery operations.