Company Overview

Margadarsi Chit Fund Pvt Ltd., a prominent member of the Ramoji Rao Group, has been providing diversified financial solutions for 62 years. Known for its customer-centric approach, Margadarsi operates across Telangana, Andhra Pradesh, Karnataka, and Tamil Nadu, boasting 123 branches. Headquartered in Hyderabad, this trusted financial services provider employs between 1,001 to 5,000 people.

Job Overview

We are seeking a dedicated Recovery and Development Officer at the junior level to join our team in Tadepallegudem, Jaggayyapeta and Razam. This full-time position involves engaging with clients to manage debt recovery and contribute to business development. The role requires a strong focus on negotiation, debt collection, and problem-solving skills. Candidate must and should have a minimum degree, and FEMALE CANDIDATES SHOULD NOT APPLY, ONLY MALE CANDIDATES ARE PREFERRED.

Qualifications and Skills

• Must have excellent negotiation skills to effectively communicate and reach settlements with clients (Mandatory skill).
• Strong capability in debt collection practices ensures efficient recovery of dues and maintaining cash flow (Mandatory skill).
• Proficient problem-solving skills are essential for identifying issues and implementing solutions swiftly (Mandatory skill).
• Experience with customer relationship management systems to maintain and enhance client interactions.
• Ability to develop new business opportunities to help expand the company's market presence.
• Strong interpersonal skills to build and maintain relationships with clients, ensuring long-term customer loyalty.
• Excellent communication skills to convey information clearly and effectively to clients and team members, both verbally and in writing. The candidate should be able to draft professional correspondence, make persuasive presentations, and maintain effective dialogue with stakeholders.
• High level of integrity and professionalism in handling sensitive financial information.

Roles and Responsibilities

• Engage with clients to manage and recover outstanding debts, ensuring prompt payment and resolution through effective communication channels including phone calls, written correspondence, and in-person meetings.
• Conduct negotiations to amicably settle overdue accounts and maintain positive client relationships using strong communication strategies.
• Develop strategies for new business acquisition and implement plans to expand client base.
• Utilize CRM systems to track client interactions and manage relationships effectively.
• Provide timely reports on recovery status and business development progress to management, ensuring all communications are clear, concise, and actionable.
• Collaborate with the financial team to align recovery and development efforts with company objectives.
• Address and resolve any disputes or concerns raised by clients professionally and efficiently, demonstrating strong written and verbal communication skills.
• Ensure compliance with company policies and legal guidelines during all recovery activities.