Company Overview

Margadarsi Chit Fund Pvt Ltd., part of the respected Ramoji Rao Group, is a leading financial services provider with a strong legacy of trust and customer focus. Operating for over 62 years, the company manages 126 branches across four South Indian states, offering diverse financial solutions to a wide customer base.

Job Overview

The Recovery And Development role at Margadarsi Chit Fund Pvt Ltd. is a full-time position based in Visakhapatnam and suited for freshers. This opportunity is ideal for individuals interested in launching their career in financial services, focusing on recovery, development, and customer engagement activities within a collaborative team environment.

Qualifications and Skills

• Demonstrated marketing skills (Mandatory skill) with the ability to effectively showcase and promote financial products and drive business growth.
• Excellent communication skills to interact professionally with customers, branch teams, and stakeholders through various modes.
• Ability to manage collections by engaging positively with customers and achieving timely recovery targets.
• Strong time management abilities to prioritize recovery visits, customer meetings, and documentation within set deadlines.
• Effective problem solving to resolve disputes or challenges related to collections or customer concerns in a proactive manner.
• Team collaboration skills for working closely with fellow employees and supervisors to meet organizational goals.
• Attention to detail when maintaining recovery records, customer interactions, and accurate documentation.
• Initiative and goal orientation towards meeting targets, identifying new opportunities, and supporting business development efforts.

Roles and Responsibilities

• Conduct field visits to customers for collections, recovery assessments, and relationship development on behalf of the company.
• Assist in achieving monthly and quarterly recovery targets by following up with customers and negotiating repayment plans when necessary.
• Promote the company’s financial solutions to prospective clients, contributing to customer acquisition and brand awareness.
• Handle customer queries, provide solutions, and ensure a high standard of service and satisfaction at every touchpoint.
• Maintain accurate and up-to-date records of recovery, development progress, and customer feedback for reporting purposes.
• Work collaboratively with branch teams to identify trends, share insights, and develop recovery strategies aligned with company objectives.
• Follow company policies and compliance protocols while dealing with sensitive financial and customer information.
• Participate in periodic training and development programs to enhance recovery, negotiation, and customer service skills.