Manikarnika Design is India's leading destination for high-quality 10k -22K gold jewelry with strikingly exquisite designs. In a short period, we aim to revolutionize India's fine jewelry and lifestyle segment with a firm focus on craftsmanship, quality and customer experience. Manikarnika Design has built a large family of loyal consumers in India and abroad.

We have more than 1000+ unique designs for you to choose from. All these designs are crafted to perfection with utmost care giving you the flexibility to customize the product's gold purity and colour or diamond clarity to suit your needs.

Our stores have been instrumental in spreading the shine of Manikarnika's design and bringing us closer to you. Every store is a sparkling gem with a world-class experience, friendly staff, and dazzling beauty of exquisite jewelry.

We invite you to step inside our world and discover our new arrival which we do produce in our manufacturing units in Jaipur (a world-famous gem city), India



Company Overview Manikarnika Design is India's leading destination for high-quality 10k - 22K gold jewelry with strikingly exquisite designs. Our aim is to revolutionize India's fine jewelry and lifestyle segment with a focus on craftsmanship, quality, and customer experience. We have built a large family of loyal consumers in India and abroad, offering more than 1000+ unique designs crafted to perfection. Our stores provide a world-class experience with friendly staff and dazzling beauty of exquisite jewelry. Job Overview We are looking for a skilled and experienced Customer Relationship Manager to join our team at Manikarnika Design (OPC) Pvt Ltd. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with our valued customers, ensuring their satisfaction and loyalty. This role requires excellent communication and interpersonal skills, as well as a deep understanding of customer needs and preferences. The ideal candidate will have 4 to 6 years of experience in a similar role, preferably in the jewelry or luxury retail industry. This is a full-time position located in Jaipur, Rajasthan, India. Qualifications and Skills <ul><li>A bachelor's degree in Business Administration, Marketing, or a related field</li><li>4 to 6 years of experience in a customer relationship management role, preferably in the jewelry or luxury retail industry</li><li>Strong communication and interpersonal skills</li><li>Excellent problem-solving and conflict resolution abilities</li><li>Knowledge of email marketing and customer relationship management software</li><li>Proficiency in Microsoft Office suite</li><li>Fluency in English is required</li><li>Ability to find and connect with potential buyers</li><li>Proactive approach to customer satisfaction and relationship building</li></ul> Roles and Responsibilities <ul><li>Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty</li><li>Clearly understand customer needs and preferences to provide personalized recommendations and assistance</li><li>Manage and resolve customer complaints, inquiries, and issues in a timely and professional manner</li><li>Communicate effectively with customers through various channels, including phone, email, and in-person</li><li>Collaborate with internal teams to ensure smooth order processing, delivery, and after-sales services</li><li>Proactively identify opportunities to upsell or cross-sell products and services to customers</li><li>Track and report key customer metrics, such as satisfaction levels, repeat purchase rates, and customer feedback</li><li>Stay up-to-date with industry trends and competitor offerings to provide valuable insights to customers</li><li>Maintain accurate and updated customer records in the CRM system</li></ul>

Company Overview Manikarnika Design is India's leading destination for high-quality 10k -22K gold jewelry with strikingly exquisite designs. Our focus is on craftsmanship, quality, and customer experience. With a large family of loyal consumers in India and abroad, we aim to revolutionize India's fine jewelry and lifestyle segment. Job Overview We are looking for a talented and creative Jewelry Photographer to join our team at Manikarnika Design (OPC) Pvt Ltd. As a Jewelry Photographer, you will be responsible for capturing high-quality images of our exquisite jewelry designs. Qualifications and Skills <ul><li>1 to 3 years of experience in jewelry photography or product photography.</li><li>Proficiency in operating professional photography equipment and editing software.</li><li>Strong understanding of lighting techniques and composition.</li><li>Excellent attention to detail and ability to capture the intricacies of jewelry designs.</li><li>Creative mindset with the ability to think outside the box.</li><li>Ability to work independently and as part of a team.</li><li>Good organizational and time management skills.</li><li>Passion for jewelry and a keen eye for aesthetics.</li></ul> Roles and Responsibilities <ul><li>Capture professional, high-resolution images of our jewelry designs in various settings.</li><li>Ensure that the jewelry is showcased beautifully and accurately in the photographs, highlighting the intricate craftsmanship and details.</li><li>Use lighting techniques and equipment to enhance the visual appeal of the jewelry.</li><li>Collaborate with the creative team to ideate and execute innovative photography concepts.</li><li>Maintain a consistent style and quality across all jewelry photographs.</li><li>Edit and retouch photographs to enhance their visual appeal.</li><li>Manage the photography equipment and maintain its quality and cleanliness.</li><li>Stay updated with the latest trends and techniques in jewelry photography.</li><li>Adhere to deadlines and deliver high-quality images within the specified time frame.</li></ul>

Significant CAD and model making training and experienceExpert skill-set, with high effectiveness and efficiency in Rhino, Modo, SolidWorks, T-Splines, Z-Brush, Adobe CS, KeyShot, V-Ray, MaxwellManufacturing knowledge of jewelry and/or other related industriesFormal creative design training and experience, with high degree of aesthetic sensibilityExtensive experience working with diverse materials (e.g., woods/ceramics/rubber/etc.) and gemstones/diamondsSignificant experience building, repairing, and troubleshooting metalsmithing/materials manufacturing processes while maintaining design integrityExperience applying formal training/skillset to developing a successful design/collectionExcellent written and verbal communicationStrong team player with a high level of professionalismAbility to adapt and meet urgent timelines under high demand conditions