Back Office Executive

Candidate should have good communication skills, computer proficiency and internet searching skills with knowledge of social marketing. Should be able to handle Enquiries & Orders from Clients and engage in telephonic follow-ups. Good letter writing skills desirable.

Candidate should have Experience in Office work and Customer Handling Etc.

Responsibilities

·        Call Attending, Letter Drafting & Mail Drafting.

·        Take dictation, draft letters, memos and general correspondence.

·        Organize, operate and maintain documents.

·        Answer all incoming calls and redirect them or keep messages.

·        Receive letters, packages etc.

·        Prepare outgoing mail by drafting correspondence, securing parcels etc.

·        Keep updated records and files.

·        Organize office and assist associates in ways that optimize procedures

·        Sort and distribute communications in a timely manner

·        Create and update records ensuring accuracy and validity of information

·        Schedule and plan meetings and appointments

·        Monitor level of supplies and handle shortages/inventory.

·        Resolve office-related malfunctions and respond to requests or issues

·        Coordinate with other departments to ensure compliance with established policies

·        Maintain trusting relationships with associates, customers and colleagues

·        Perform other official duties when needed

Requirements

Ø Proven experience as Office Executive or relevant position

Familiarity with office machines (e.g. fax, printer etc.)

Ø Knowledge of office management and basic books & files keeping

Ø Proficient in English (oral and written)

Ø Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Ø Good organizational and multi-tasking abilities

Ø Problem-solving skills

Ø Customer service orientation

Ø Minimum Graduate: additional qualifications will be a plus point

Ø Residents from local area would be preferred.