Job Overview

We are seeking a dynamic and experienced Community Manager for our Bangalore Urban office. This is a full-time, mid-level position requiring 4 to 6 years of experience. The ideal candidate will have strong skills in community engagement and brand advocacy and will play a pivotal role in building and nurturing relationships within our online and offline communities.

Qualifications and Skills

• Proven experience in community engagement, with a strong understanding of how to build and nurture relationships with community members. (Mandatory skill)
• Expertise in social media management and strategy, capable of driving and optimizing campaigns across platforms. (Mandatory skill)
• Committed to brand advocacy, actively promoting and representing the company in various settings. (Mandatory skill)
• Proficient in content creation, including the ability to produce engaging and relevant content that aligns with brand strategy.
• Skilled in community moderation, ensuring a positive and respectful environment for all members involved.
• Experience in influencer outreach, leveraging relationships to enhance brand visibility and reputation.
• Strong communication skills, both written and verbal, to effectively convey and engage with diverse audiences.
• Ability to analyze community engagement metrics, providing insights and recommendations for improvement.

Roles and Responsibilities

• Develop and implement community engagement strategies that align with company goals and enhance brand loyalty.
• Manage and grow the company's presence across social media platforms, creating engaging content and fostering positive interactions with followers.
• Build and maintain relationships with brand advocates and community influencers to amplify brand reach.
• Monitor and moderate community forums and channels, ensuring a respectful environment and addressing any issues promptly.
• Collaborate with marketing and content teams to produce compelling content tailored to community interests and needs.
• Organize and coordinate community events and activities, both online and offline, promoting brand awareness and engagement.
• Collect and analyze feedback from community interactions to inform strategic decisions and enhance community initiatives.
• Report on community engagement efforts, providing insights and recommendations to senior management.