BPO
BPO4
Applications
4
Applications
Bangalore
Full-Time
Fresher: Less than 1 year
₹ 17K - ₹ 18K (Per Month)
Not Accepting Applications
About the Job
Skills
communication
Web Browsing
adaptbility
problem sloving
Attention To Detail
Active Listening
Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities :
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Requirements :
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively.
About the company
At our company, we understand the challenges of running a busy photography studio. That's why we've developed a cutting-edge studio management tech tool that streamlines the entire process, from managing projects and teams to collecting payments and leads.
Our cloud galleries with AI face recognition make it easy to organize and share your photos with clients, while our project management tools ...Show More
At our company, we understand the challenges of running a busy photography studio. That's why we've developed a cutting-edge studio management tech tool that streamlines the entire process, from managing projects and teams to collecting payments and leads.
Our cloud galleries with AI face recognition make it easy to organize and share your photos with clients, while our project management tools ensure that every project is completed on time and to the highest standards. Plus, our team management tools allow you to keep track of your staff and freelancers, assign tasks, and manage schedules, all in one intuitive platform.
But we didn't stop there. We also made sure to include advanced payment and lead collection tools that make it easy to get paid for your work and generate new business.
At our company, we're passionate about photography and technology, and we're dedicated to creating the best possible tools for photographers and studios who share our love of capturing life's most special moments. Our studio management tech tool is designed to help you save time, increase productivity, and grow your business, all while delivering the highest quality work to your clients.
So whether you're a solo photographer or a busy studio with a team of professionals, our platform has everything you need to manage your business with ease. Try our studio management tech tool today and see just how easy and enjoyable running your photography business can be. ...Show Less
Industry
Design
Company Size
201-500 Employees
Headquarter
Hyderabad