Software Support Executive

1

Applications

Ernakulam
Full-Time
Fresher: Less than 1 year
8K - 10K (Per Month)
Posted on Feb 01 2023

About the Job

Skills

MySQL
Microsoft SQL Server
Networking

We are hiring male candidate to our company for the post of Software Support Executive.


  • Resolve issues related to software
  • Read/write SQL queries, stored procedure.
  • SQL Database Backup and Restore
  • Troubleshoot software and identify root causes of software problems
  • Resolving technical issues with the development team and working closely with software engineers and development teams to identify and resolve potential issues
  • Receive mails and calls from clients who are experiencing technical issues and or queries with the software.
  • Assist the clients in troubleshooting problems, diagnose issues with software installation and application, identify sources of the problem, offer a solution, and provide end-to-end issue solutions.
  • Become an intermediator between the client and technical department for better understanding and getting the process streamlined.
  • installation of Software to Clients in their shop or office location
  • Give detailed Training to clients in their shop or office location.


Required Experience, Skills and Qualifications


  • Excellent analytical & problem-solving skills
  • Understanding & working knowledge of business applications will be an added advantage
  • Knows MICROSOFT SQL Server database and queries
  • Basic knowledge in Asp.net C#, Microsoft SQL server Is desirable
  • 30% willing to travel
  • Language - Malayalam Required

About the company

LOGTECH INFORMATICS (PVT) LTD Logtech Informatics (Pvt) Ltd is a Software Development, Information Technology Services firm started in 2015, providing competitively priced outsourcing services to companies worldwide. Having a strong local presence in Kerala and Tamilnadu, Logtech Informatics (Pvt) Ltd has made its mark as a well-established and sound company driven by the industry’s ...Show More

Company Size

11-50 Employees

Headquarter

Kochi

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