We are hiring male candidate to our company for the post of Software Support Executive.

• Resolve issues related to software
• Read/write SQL queries, stored procedure.
• SQL Database Backup and Restore
• Troubleshoot software and identify root causes of software problems
• Resolving technical issues with the development team and working closely with software engineers and development teams to identify and resolve potential issues
• Receive mails and calls from clients who are experiencing technical issues and or queries with the software.
• Assist the clients in troubleshooting problems, diagnose issues with software installation and application, identify sources of the problem, offer a solution, and provide end-to-end issue solutions.
• Become an intermediator between the client and technical department for better understanding and getting the process streamlined.
• installation of Software to Clients in their shop or office location
• Give detailed Training to clients in their shop or office location.

Required Experience, Skills and Qualifications

• Excellent analytical & problem-solving skills
• Understanding & working knowledge of business applications will be an added advantage
• Knows MICROSOFT SQL Server database and queries
• Basic knowledge in Asp.net C#, Microsoft SQL server Is desirable
• 30% willing to travel
• Language - Malayalam Required