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Software Support Executive

Ernakulam
Full-Time
Fresher: Less than 1 year
8K - 10K (Per Month)

About the Job

Skills

MySQL
Microsoft SQL Server
Networking

We are hiring male candidate to our company for the post of Software Support Executive.


  • Resolve issues related to software
  • Read/write SQL queries, stored procedure.
  • SQL Database Backup and Restore
  • Troubleshoot software and identify root causes of software problems
  • Resolving technical issues with the development team and working closely with software engineers and development teams to identify and resolve potential issues
  • Receive mails and calls from clients who are experiencing technical issues and or queries with the software.
  • Assist the clients in troubleshooting problems, diagnose issues with software installation and application, identify sources of the problem, offer a solution, and provide end-to-end issue solutions.
  • Become an intermediator between the client and technical department for better understanding and getting the process streamlined.
  • installation of Software to Clients in their shop or office location
  • Give detailed Training to clients in their shop or office location.


Required Experience, Skills and Qualifications


  • Excellent analytical & problem-solving skills
  • Understanding & working knowledge of business applications will be an added advantage
  • Knows MICROSOFT SQL Server database and queries
  • Basic knowledge in Asp.net C#, Microsoft SQL server Is desirable
  • 30% willing to travel
  • Language - Malayalam Required

About the company

LOGTECH INFORMATICS (PVT) LTD Logtech Informatics (Pvt) Ltd is a Software Development, Information Technology Services firm started in 2015, providing competitively priced outsourcing services to companies worldwide. Having a strong local presence in Kerala and Tamilnadu, Logtech Informatics (Pvt) Ltd has made its mark as a well-established and sound company driven by the industry’s ...Show More

Company Size

11-50 Employees

Headquarter

Kochi

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