Company Overview

LMV Financial Services Pvt Ltd is a leading financial services company that started its journey in 2015. We are committed to providing affordable loans with affordable interest rates and ensuring customer satisfaction. In 2018, we expanded our services to include insurance broking and have become a trusted name in the industry. With a focus on customer happiness and continuous improvement, we are looking for motivated individuals to join our team.

Job Overview

Full-Time Backend Support (Policy Renewal) job opportunity at LMV Financial Services Pvt Ltd in Hyderabad, Telangana, India. This role is suitable for candidates with less than 1 year of experience.

Qualifications and Skills

• Bachelor's degree in a relevant field
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritize tasks effectively
• Good problem-solving and analytical skills
• Knowledge of insurance policies and renewal processes is a plus
• Proficient in using MS Office suite and CRM software
• Ability to work independently as well as in a team environment
• Customer-centric mindset and ability to empathize with customer needs

Roles and Responsibilities

• Provide support for policy renewal process and ensure timely completion.
• Handle customer inquiries related to policy renewals and provide appropriate solutions.
• Update customer information and policy details accurately in the system.
• Collaborate with cross-functional teams to resolve customer issues and complaints.
• Maintain confidentiality and adhere to company policies and guidelines.
• Assist in generating reports and maintaining documentation related to policy renewals.
• Stay updated with industry trends and regulatory changes related to policy renewals.
• Identify opportunities for process improvement and provide suggestions to the team.
• Meet individual and team targets to ensure service level agreements are met.

Intrested Candidates Can drop there resume via whatsapp @8639014895