Bangalore
Full-Time
Fresher: Less than 1 year
12K - 15K (Per Month)
Posted on Feb 20 2024

About the Job

Skills

Cold Calling
Good Communication
Customer Service
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Support

We are seeking an enthusiastic and goal-oriented Telecaller to join our team and contribute to the promotion and sale of our Occupational Health and Safety (OHS) courses. As a Telecaller, you will be responsible for contacting potential clients, introducing them to our OHS courses, and persuading them to enroll. This role requires excellent communication skills, a persuasive attitude, and a passion for promoting safety in the workplace.

Responsibilities:

  1. Conduct outbound calls to prospective clients to introduce our Occupational Health and Safety courses.
  2. Explain the features and benefits of our courses in a clear and compelling manner.
  3. Answer inquiries from clients regarding course content, schedules, fees, and any other relevant information.
  4. Follow up with potential clients who have shown interest but have not yet enrolled.
  5. Maintain accurate records of all interactions with clients in our CRM system.
  6. Meet or exceed monthly sales targets and KPIs.
  7. Collaborate with the sales team to identify strategies for improving sales performance.
  8. Stay updated on industry trends and competitor offerings to effectively position our courses in the market.
  9. Provide feedback to the management team on customer preferences, market trends, and areas for improvement.

Requirements:

  1. Proven experience as a Telecaller or similar sales role, preferably in the education or training industry.
  2. Excellent communication skills, both verbal and written.
  3. Strong persuasion and negotiation abilities.
  4. Ability to work independently and as part of a team.
  5. Familiarity with CRM software and basic computer skills.
  6. High school diploma or equivalent; Bachelor's degree is a plus.
  7. Knowledge of Occupational Health and Safety regulations and practices is advantageous but not required.
  8. Persistence and resilience in handling objections and rejection.
  9. Ability to multitask and manage time effectively in a fast-paced environment.

Join our team and play a crucial role in promoting workplace safety through our Occupational Health and Safety courses! If you're passionate about sales and making a positive impact, we want to hear from you. Apply now!

About the company

3S LIFE SAFE AKADEMIE! (7975371948)A well known, leading institute in India for Occupation Health and Safety Qualifications with International Accreditation from NEBOSH, UK (1478)IOSH, UK (4501)European Safety Council (ESC),(1700)As an approved center for above Important bodies, today we are imparting Entry level to Level 7 qualifications in OHS. Learners or students can aim upto Msc OHSMUK with t ...Show More

Industry

Education

Company Size

11-50 Employees

Headquarter

Bengaluru, Karnataka