Company OverviewLunawat Gems & Jewellery, established in 2006 and headquartered in Jaipur, has become a distinguished name in the gemstone manufacturing industry. We cater to both major brands and emerging businesses with the same dedication, serving clients globally with our sophisticated manufacturing capabilities and strict quality standards. With a workforce of 501-1000 employees, we pride ourselves on innovation and exceptional customer service. Visit our website for more information: Lunawat Gems & Jewellery.

Job OverviewWe are seeking a mid-level Receptionist to join our team in Jaipur. The ideal candidate will have a maximum of 2 years of experience and will play a crucial role in ensuring efficient front desk management and communication. The Receptionist will handle various administrative tasks to support our dynamic team and contribute to our customer-centric approach.

• Qualifications and SkillsProficiency in Microsoft Office Suite including Word, Excel, and Outlook (Mandatory skill).
• Experience with Customer Relationship Management (CRM) software (Mandatory skill).
• Strong skills in scheduling and calendar management tools (Mandatory skill).
• Solid front desk management skills with the ability to maintain a welcoming environment.
• Able to handle telephone systems efficiently with excellent verbal communication skills.
• Capable of using email communication platforms for professional correspondence.
• Experience in document management systems for organizing and archiving information.
• Familiarity with Point of Sale (POS) systems for processing transactions.

• Roles and ResponsibilitiesAct as the first point of contact for guests, providing them with a warm and professional welcome.
• Manage and coordinate all front desk activities and ensure the smooth delivery of services.
• Answer and direct phone calls efficiently, taking and passing on messages as required.
• Schedule appointments and manage calendars for various team members.
• Maintain accurate records and documentation, including client files and transaction records.
• Handle external and internal communications using various platforms effectively.
• Support the team with administrative tasks, ensuring operations run smoothly.
• Assist in Point of Sale transactions and ensure proper handling of payments and receipts.