Urgent Hiring

Telecaller (Female)

Education: Any graduation

Fresher can apply

Location: Thaltej and S.G. Highway, Ahmadabad

Industry: Automobile

Salary: upto 25,000

Qualifications and Skills

• Excellent communication skills to engage effectively with customers and present our offerings. (Mandatory skill)
• Proficiency in using CRM software to manage customer interactions and data efficiently.
• Experience with cold calling techniques to reach potential clients and generate leads.
• Ability to leverage Salesforce for tracking and managing customer relationships.
• Strong customer engagement skills to build and maintain lasting relationships with clients.
• Active listening skills to understand customer needs and tailor responses appropriately.
• Ability to handle objections and queries effectively to convert prospects into customers.
• Proactive and willing to learn, adapting to the dynamic environment of automobile sales.

Roles and Responsibilities

• Initiate telephonic conversations with potential customers to introduce the company's products and services.
• Understand customer requirements and promote suitable products or solutions available at Group Landmark.
• Manage inbound and outbound calls in a timely manner, following communication scripts where applicable.
• Build rapport with customers and maintain consistent communication to enhance customer satisfaction.
• Use CRM software to manage leads and follow up on potential opportunities systematically.
• Collaborate with the sales and marketing teams to strategize on increasing sales through effective telephonic interactions.
• Continuously improve through feedback and actively contribute to team discussions and meetings.
• Record all call information accurately according to standard operating procedures for future reference and follow-up.