Guest Relations Officer
Guest Relations Officer114
Applications
114
Applications
Ahmedabad
Full-Time
Junior: 1 to 3 years
₹ 1L - ₹ 4.1L (Per Year)
Posted on Jan 19 2023
About the Job
Skills
Guest Service Management
Customer Success
- Greets all showroom and service customers answering any questions relating to their needs and concerns.
- Intervenes in any customer misunderstandings and offers solutions consistent with empowerment levels.
- Attends all sales and service meetings to gather information on daily, weekly, and monthly customer goals.
- Provides any concierge services consistent with resources and empowerment levels.
- Plans weekly and monthly enthusiasm events and employee team building events.
- Works with all departments to anticipate customer needs and constraints.
- Works on service drive contacting customers for retention and loyalty opportunities.
- Other tasks as assigned.
About the company
India's leading automobile dealership network in the premium & luxury category with 112 state-of-the-art facilities spread over 32 cities across 8 states.
India's leading automobile dealership network in the premium & luxury category with 112 state-of-the-art facilities spread over 32 cities across 8 states.
Company Size
5001-10000 Employees
Headquarter
Surat
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