Konverge Technologies Pvt. Limited is a process driven â ISO 9001-2008 Certified organization which provides networking, computing, messaging &amp; collaboration and Portal solutions. Our offerings in IT Infrastructure, Collaboration and IT Managed Services help our customers derive more value out of IT along with our expertise in IT Infrastructure wired and wireless deployment, Managed Services, Infrastructure Audit, and FMS. 

We have a specialized Consulting services offering for our clients towards setting up of new or up-gradation of existing Networks based on Clients Business needs. Our implementation support services help various clients in meeting their extensive &amp; geographically diversified deployment requirements.

<ul><li>Develop strategies and drive qualified traffic.</li><li>Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.</li><li>Lead the execution of marketing programs, leveraging internal support and driving collaboration.</li><li>Analyse customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.</li><li>Writing and proofreading creative copies, mailers and brochures.</li><li>Maintaining website and looking at data analytics.</li><li>Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics.</li><li>Partner with email, performance marketing and web teams to design, test and evolve lead nurturing tactics.</li><li>Develop creative briefs and guide creative direction to meet objectives for all advertising including print, digital, and video assets.</li><li>Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads.</li><li>Present ideas and final deliverables to internal teams, and communicate with senior leaders about marketing programs, strategies, and budgets</li><li>Provide research and analysis on various relevant topics related to IT Industry.</li><li>Handling social media, public relation efforts, and content marketing.</li><li>Event Management .</li></ul>

<ol><li>Strategic Planning:</li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;I.Develop and implement network and security strategies aligned with the organization's objectives. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;II.Evaluate new technologies and solutions to enhance network performance and security posture. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;III.Collaborate with cross-functional teams to align network initiatives with business goals. &nbsp;<ol><li>Operational Duties: </li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;I.Design, configure, and maintain network infrastructure including routers, switches, firewalls, and VPNs. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;II.Monitor network performance, troubleshoot issues, and implement solutions to ensure optimal uptime and connectivity. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;III.Have an internal team/vendor to conduct regular security assessments, vulnerability scans, and penetration testing to proactively address security risks. &nbsp;<ol><li>Management: </li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;I.Lead a team of network engineers, providing mentorship, guidance, and technical expertise. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;II.Establish and enforce network and security policies, standards, and procedures. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;III.Collaborate with IT leadership to create budgetary plans, resource allocation, and capacity planning for network infrastructure. &nbsp;<ol><li>Qualifications: </li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;I.Bachelor’s degree in computer science, Information Technology, or a related field. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;II.Professional certifications such as CCNP, CCIE, CISSP, or equivalent from Cisco and Palo Alto is desired. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;III.7+ years of experience in network engineering with a focus on security and network infrastructure management. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IV.Strong knowledge of network protocols, security standards, and best practices. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;V.Proven experience in leading and managing a team of network engineers. &nbsp;<ol><li>Skills and Abilities: </li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;I.Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;II.Strong communication and interpersonal skills to collaborate with cross-functional teams. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;III.In-depth understanding of network and security technologies, including SD-WAN, cloud networking, and next-generation firewalls from Cisco and Palo Alto. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IV.Experience with network monitoring and management tools is expected.&nbsp;

Job Description: Experience in Networking Support, Technical support, Troubleshooting, debugging, maintenance and any technical support in networking domain Experience in Switching, Routing, LAN Network Experience.Responsible for supporting the day -to -day Operations and ensure defined SLA has been met as agreed in the SOW.Process knowledge on ITIL.&nbsp;• 4 – 6 years in IT service delivery and handled multiple customer environments&nbsp;• Responsible for handling incidents and service request in day-to-day operation.• Good knowledge and experience (min 3 years) in Routing protocols (OSPF, EIGRP, BGP etc..).• Good knowledge and experience in switching (VLAN, VTP, STP, HSRP).• Good knowledge and experience in Access Control List and Route Map.• Knowledge of Cisco firewall (Firepower) and Checkpoint.• Knowledge about Cisco Wi-Fi network and ISE.• Validating the configuration of new device and new links handover by the project team and ensuring the configuration are as per the standard.• Support monitoring team for troubleshoot the network L2 issues.• Failover test for the network device and links at regular intervals.• Ensuring the network device availability as per the agreed SLA.• Ensuring the backup of network devices periodically. • Validation of Network diagram - LAN/WAN topology on Periodic Basis • Adhering and Implementing guidelines and Customer policies • Must close all the Incident &amp; service Request within Service Level Agreement• Coordinating with hardware vendor for any hardware issue. • Change management process (ITIL Process) to be followed for any configuration changes in network devices.&nbsp;REQUIRED SKILL SETS (INCL. SOFT SKILLS&nbsp;1.CCNP Certifications preferred2. CISCO Switches and routers Hands on experience 3. Good Knowledge in the Cisco Products link Cisco switches, routers, Prime Infrastructure, Identity Service Engine, WLC, Nexus etc.4. Good knowledge or certificate on CISCO etc.5. Cisco SD WAN, SD Access Knowledge , and Cisco DNA&nbsp;6. Validation of Network diagram - LAN/WAN topology on Periodic Basis&nbsp;7. Syslog analysis &amp; Preparing Action Plan for Critical Alerts to Resolve the Issues8.Analysis &amp; Periodic Check of LAN/WAN traffic9. Review of Network Device Hardening Mechanism On Periodic Basis10.Configure and Troubleshooting routing protocols like IGRP, EIGRP and OSPF 11. Troubleshoot all static routing and dynamic routing (BGP,EIGRP,OSPF etc.) in enterprise network for high availability

Sl.No	 	 Desktop Support Engineer - L1 (Job Description)	 	 1	 	 Troubleshooting Desktop / Laptop OS issues.	 	 2	 	 Support for standard software issues (for software’s that are mutually agreed under the scope only)	 	 3	 	 Isolate system issues; diagnose standard software issues and report hardware issues to respective team.	 	 4	 	 Installation / re-installation / configuration of systems, printers, scanners.	 	 5	 	 Configure desktop and laptop as per the desktop/laptop standardization policies of 3M.	 	 6	 	 Installation / re-installation / configuration of in-scope client software / applications 	 	 7	 	 Installation / configuration of e-mail clients	 	 8	 	 Troubleshooting e-mail client related issues	 	 9	 	 Troubleshooting printer / scanner related issues (Limited to driver / OS issues- No hardware support)	 	 10	 	 Troubleshooting issues related to standard office software’s (MS Office Word, Excel, PowerPoint, etc) and internet client.	 	 11	 	 Support for local area network issues (LAN), DHCP client – (Limited to configuration issues- No support for LAN devices)	 	 12	 	 Install antivirus software and check virus definition auto updates.	 	 13	 	 Install approved patches onto desktops / laptops.	 	 14	 	 Disconnection of desktops / laptops / printers / scanners.	 	 15	 	 Configure Print Queues for Servers / Users / Groups as per SoP’s provided by 3M.	 	 16	 	 Troubleshoot print queue related issues as per SoP’s provided by 3M.	 	 17	 	 Configure appropriate rights and permissions for accessing printers.	 	 18	 	 Remove virus from respective desktop / laptop with the antivirus software provided by 3M.

Konverge Technologies Pvt Limited is a leading player in networking, computing, messaging &amp; collaboration. Konverge is uniquely positioned to deliver end-to-end IT Infrastructure solutions and services. Experience: 1+ yearsEducation: Graduate/MBANotice Period: Immediate- 30 days Job Summary:Aspiring candidate should be experienced from IT Industry. Roles &amp; Responsibilities :Experience on Recruitment (IT Recruitment- IT Infrastructure/ Networking)Map role criteria, define position description and document specificationsSourcing CV from Naukri, Linked in etc.Track and identify prospective candidates using a variety of channelsAssess candidates to ensure qualification match, cultural fit and compatibilityConduct confidential interviews, follow-up references and check creditsPresent shortlisted candidates and provide detailed profile summariesOffer guidance and facilitate the negotiation process through to its completionFollow up with the candidates transition and on-boarding processNetwork and build long-lasting client relationshipsResearch and develop recruiting leadsJoining Formalities, Employee Engagement, etc. Job Requirements:Experience in IT Infrastructure Industry or Software Industry.Understand the requirements for Recruitment.Good communication and presentation skillsExcellent verbal and written communication with convincing skill