Company Overview

Kiat Systems and Embedded Solutions is a prominent provider of laptop and desktop sales and services within the Coimbatore market. Recognized for offering comprehensive IT asset management, the company ensures smooth and efficient technological operations cost-effectively. With a skilled team of professional engineers, Kiat Systems caters to both individual and large-scale IT setup needs, allowing clients to prioritize their core business functions. The company operates within the IT Services and IT Consulting industry and is headquartered in Coimbatore, Tamilnadu.

Job Overview

We are seeking a Junior Inside Sales Executive to join our team in Coimbatore. This is a full-time position that requires a professional with 1 to 3 years of experience. The candidate will play a crucial role in nurturing customer relationships, executing sales strategies, and contributing to our growth within the IT services sector.

Qualifications and Skills

• Proven experience with CRM Software, capable of managing customer relationships and data effectively.
• Proficiency in Salesforce, ensuring proper management of sales workflows and lead nurturing.
• Experience using LinkedIn Sales Navigator for identifying and connecting with potential clients.
• Skilled in lead generation techniques to identify, qualify, and cultivate sales opportunities.
• Competency in email marketing automation, streamlining outreach and engagement campaigns.
• Strong cold calling abilities (Mandatory skill) for initiating conversations and opening sales channels with potential clients.
• Customer relationship management skills (Mandatory skill), critical for maintaining and enhancing client satisfaction.
• Sales analytics capabilities (Mandatory skill), essential for evaluating and refining sales strategies and objectives.

Roles and Responsibilities

• Initiate and maintain effective communication with prospective and existing clients to foster relationships and drive sales growth.
• Execute inbound and outbound sales calls, presenting our services and products to prospective clients.
• Utilize CRM tools to track lead activity, manage pipeline opportunities, and update client information.
• Identify sales trends and develop strategic plans to enhance sales performance and target attainment.
• Collaborate with marketing teams to optimize lead generation processes and sales funnel strategies.
• Prepare detailed and accurate sales reports, capturing key metrics and trends for management review.
• Participate in regular training sessions to stay updated on product knowledge and industry best practices.
• Ensure high levels of customer satisfaction through regular follow-ups and prompt issue resolution.