L2 Support Engineer
L2 Support Engineer
Bangalore
Hyderabad
Chennai
Remote
Full-Time
Mid-Level: 4 to 6 years
₹ 1.5Cr - ₹ 1.7Cr (Per Year)
Posted on Jan 08 2026
About the Job
Skills
Frontend angular
Backend Node.js
Technical Troubleshooting
RCA
JavaScript
TypeScript
Linux @ log Analysis
Job Title: L2 Support Engineer
Location: Bangalore / Hyderabad / Chennai / Remote
Work Mode: Remote
Experience: 4+ Years
Notice Period: Immediate – 30 Days
Employment Type: Full Time (FTE)
CTC: Up to 17 LPA
Shift: 24x7 Support (On-call rotation)
Interview: 1 Round
Job Description
We are looking for an experienced L2 Support Engineer to provide 24x7 production support for critical applications. The role involves monitoring systems, troubleshooting issues, performing root cause analysis, and coordinating with development teams to ensure high system availability and performance.
Key Responsibilities
- Provide Level 2 application support for production systems
- Monitor application health, logs, and dashboards
- Perform RCA and coordinate with L3/development teams
- Troubleshoot frontend (Angular) and backend (Node.js) issues
- Handle incidents, problems, and changes as per ITIL
- Support deployments, hotfixes, and release validation
- Maintain support documentation and runbooks
Required Skills
- L2 Application Support
- Angular & Node.js
- JavaScript / TypeScript
- Linux & log analysis
- Monitoring tools (Grafana, ELK, Splunk, etc.)
- Incident & Problem Management (ITIL)
About the company
We are a staffing expert company with options to hire on C2H, Contract or Perm positions. We offer our clients to achieve their business goals with successfully outsourcing the business processes and functionalities.
Our ability to offer high quality services in quick time makes us sustainable among the competitors. We believe in giving custom-fit, flexible and high quality solutions by deeply ...Show More
We are a staffing expert company with options to hire on C2H, Contract or Perm positions. We offer our clients to achieve their business goals with successfully outsourcing the business processes and functionalities.
Our ability to offer high quality services in quick time makes us sustainable among the competitors. We believe in giving custom-fit, flexible and high quality solutions by deeply understanding the requirements.
Mission- To Challenge Our Limits In Serving Our Valued Clients With The Finest Resources.
We prioritize ethics more than everything else and create an environment where our employees are innovative and thrive success.
Vision- An Inevitable Connecting Link Between The âWantsâ And The âNeedsâ.
We measure our success only by the value we deliver to our clients.
The Quality of Staffing services.
To focus on Nurturing our core values to shape our business.
To let our work define our character. ...Show Less
Industry
Staffing and Recruiting
Company Size
2-10 Employees
Headquarter
Bangalore
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