At Kezan Consulting- A unit of Kezan India Private Limited, we specialize in providing expert human resource solutions for businesses of all sizes. Let us help you navigate the ever-changing landscape of HR and take your business to the next level.

We Are Hiring!BACK OFFICE EXECUTIVEJob Location : Ahmedabad, GujaratFull Time, Permanent – Competitive Salary&nbsp; You must have below qualities:&nbsp; Bachelors Degree or proven experience in relevant operations / insurance.Communications role based in a fast-paced working environment.Must have multi tasking and team working abilities.KRA defined job profile. Must have target oriented attitude.Effective Negotiation and Persuation Skills.Smart and intelligent candidate with good command over oral and written skills in English Language.Should know how to use MS Office Tools (Word &amp; Excel) and Emailing tools.Flexible in learning and adapting the frequently changing environment.Should have analytical skills&nbsp;Need to have yearning for learning new things. Your KRA (Key Responsibility Area):&nbsp;&nbsp;Updating Insurers / Insured / IMD with the status of the claims.Following up with Insured / IMD for claim settlement.Preparing &amp; Sharing the MIS and keeping track on the claims.Deputing surveys in the field and co-ordinating to get the job done.Contacting various salvage buyers and getting the best quotes for the damaged itemsDevelop working relationships with Insured / Insurers / IMD.Preparing narrative detailed reports for the claims.Follow up for claims.We are looking for you to join our highly energetic and technology driven company, where you can develop and deliver progressive and effective insurance skills all across industry.

The ideal candidate will be a creative and analytical thinker. They will be able to conduct insightful market research to establish a marketing strategy that will effectively reach the target audience. They should be comfortable evaluating the marketing process, and work to critique and improve its outcomes.&nbsp;&nbsp;Responsibilities<ul><li>Identify target audiences, objectives and desired outcomes of marketing campaign</li><li>Research and develop marketing strategy, and evaluate success strategy</li><li>Develop content of marketing campaigns</li><li>Stay up-to-date on current marketing trends</li><li>Manage and allocate budget correctly</li></ul> Qualifications<ul><li>Bachelor's degree in marketing or related field</li><li>06-2years of relevant experience</li><li>Strong analytical, communication, time-management and creativity skills</li><li>Strong ability to focus on customer/market and take initiative Experience with social media</li></ul>

Develop a growth strategy focused both on financial gain and customer satisfactionConduct research to identify new markets and customer needsArrange business meetings with prospective clientsPromote the company’s products/services addressing or predicting clients’ objectivesPrepare&nbsp;<a href="https://resources.workable.com/contract-administrator-job-description" rel="noopener noreferrer" target="_blank">sales contracts</a>&nbsp;ensuring adherence to law-established rules and guidelinesKeep records of sales, revenue, invoices etc.Provide trustworthy feedback and after-sales support

Job description&nbsp; Role - Social Media ConsultantLocation - Bangalore&nbsp;&nbsp;About Flipkart &nbsp;In 2007, we started the Flipkart journey by selling books online. But now, over a decade later, our story is quite different. Today, Flipkart is India’s largest online marketplace and one of India’s leading technology powerhouse that is disrupting the way India shops online. What has got us here? The dynamic, passionate and talented folks we call Flipsters!&nbsp;Our core values define our identity and form the basis of our actions and reflect in everything that we do at Flipkart. Values enable us to shape the desired organizational culture in which each Flipster can thrive and be at their best. &nbsp;We believe in taking bold bets and changing the paradigm, having a sense of urgency to solve problems strategically and putting great ideas into action. We look at the world from our customer’s point of view and keep customers at the heart of everything we do. We strive to do the right thing always and stay committed to our customers and stakeholders. &nbsp;&nbsp;Brief: As a Social Care Executive, you’ll be responsible for evaluation of customer queries/complaints, timely/ effective response management, and partnership with cross-functional teams to resolve issues across our social platforms. This role requires work from office and candidates should be willing to work across all shifts (24x7 support process). &nbsp;Roles &amp; responsibilities●&nbsp;&nbsp;&nbsp;&nbsp;Reviewing social media posts and responding within the agreed first response timeline.●&nbsp;&nbsp;&nbsp;&nbsp;Monitoring customers' engagement and feedback on every post.●&nbsp;&nbsp;&nbsp;&nbsp;Creating/personalising written pieces that are sharp, memorable, and effective at prompting customers to take action.●&nbsp;&nbsp;&nbsp;&nbsp;Optimising content for different platforms.●&nbsp;&nbsp;&nbsp;&nbsp;Collaborating with various teams to resolve queries/concerns and to contain viral posts ●&nbsp;&nbsp;&nbsp;&nbsp;Monitoring social media metrics.&nbsp;Skills and Experience●&nbsp;&nbsp;&nbsp;&nbsp;1-2 years of social media engagement experience●&nbsp;&nbsp;&nbsp;&nbsp;A keen eye for details and resolution orientation●&nbsp;&nbsp;&nbsp;&nbsp;Problem-solving skills●&nbsp;&nbsp;&nbsp;&nbsp;Strong written communication skills with a deep understanding of grammar nuances●&nbsp;&nbsp;&nbsp;&nbsp;Editing and proofreading skills●&nbsp;&nbsp;&nbsp;&nbsp;Customer orientation with the ability to multitask&nbsp;Hiring checks&nbsp; Stage 1 Stage 2 Stage 3 Stage 4 RMG Screening Typing test Grammar Test(85% score) Chat 28WPM/90% accuracy. Simulation &nbsp;&nbsp;Candidates with assessment scores greater than 85% will be eligible for the email/chat assessment with the assessor and they will progress to the next stage of evaluation.&nbsp;<ol><li>RMG Screening - Basic communication skills and background/experience checks&nbsp;- Versant 5</li><li>Typing test - Online typing test</li><li>Grammar test -</li><li>Chat Simulation- </li></ol>&nbsp;If the candidate clears all the above steps, he/she will have the final evaluation round with the Training and Operations Team. &nbsp;&nbsp;

The ideal candidate will be comfortable meeting new people frequently and have an ability to determine a candidate's potential through clever questions. They should have excellent organizational skills in order to build and maintain a pipeline of prospective candidates. Additionally, they should be committed to both meeting and exceeding assigned quotas.&nbsp;&nbsp;Responsibilities<ul><li>Maintain and develop pipeline of eligible candidates for future open positions</li><li>Conduct interviews via phone or in-person</li><li>Qualify or reject candidates based on interview feedback and resume reviews</li><li>Serve as contact person for questions from candidates</li><li>Meet weekly quotas related to calls and emails</li></ul> Qualifications<ul><li>Bachelor's degree</li><li>Effective communication skills</li><li>Strong organizational and interpersonal skills</li><li>Experience working with Microsoft Office suite</li><li>High-energy and passion</li><li>Demonstrated ability to meet quotas</li></ul>

Kezan Consulting- A Unit Of Kezan India Private Limited