Kasplo is a cloud-based email delivery and management service designed to help businesses send transactional and marketing emails on a large scale. The platform enables users to create and send emails, manage email lists and contacts, and track email performance through detailed analytics. It ensures email deliverability with advanced authentication and delivery optimization features, minimizing spam risks. Kasplo integrates seamlessly with e-commerce platforms, CRM systems, and analytics tools.

The platform features a user-friendly drag-and-drop email builder, customizable templates, advanced segmentation, personalization tools, A/B testing, and robust marketing automation. These tools enable users to create targeted email campaigns and manage their audience effectively. Kasplo also provides advanced reporting and analytics for continuous optimization of marketing strategies.

Expanding into the e-commerce ecosystem, Kasplo now integrates with Shopify, BigCommerce, WooCommerce, and more. This introduces AMP emails, email automation with flows, a drag-and-drop AMP editor, and tools for reviews and user-generated content (UGC). Kasplo also supports loyalty and rewards programs, enhancing customer engagement and retention.

Known for its intuitive interface, affordability, and extensive features, Kasplo is ideal for businesses of all sizes, from startups to large enterprises. The platform offers excellent customer support with a dedicated team of experts ready to assist.

Overall, Kasplo is a reliable and powerful email delivery and management service that helps businesses effectively reach and engage their target audience. With integrations for popular e-commerce platforms and advanced tools for retention marketing, Kasplo empowers businesses to drive engagement, boost customer loyalty, and achieve their marketing goals.

About the Role:We are looking for a highly skilled and motivated Full stack Tech Lead to join our dynamic team. In this role, you will be responsible for leading the development of complex, scalable applications. You will oversee both front-end and back-end development, with a focus on delivering high-quality solutions using modern technologies. As a Tech Lead, you will be responsible for mentoring junior developers, guiding the technical vision, and ensuring successful project execution while adhering to Agile and Scrum methodologies. Responsibility: <ul><li>Lead and mentor a team of full stack developers to design and implement software solutions.</li><li>Collaborate with product managers, designers, and stakeholders to define technical requirements and deliver features that align with business goals.</li><li>Architect and develop both frontend and backend systems with technologies like JavaScript, TypeScript, ReactJS, NodeJS, and microservices.</li><li>Write clean, maintainable, and efficient code across the stack (front-end and back-end).</li><li>Ensure quality and performance standards are met through effective code reviews and technical leadership.</li><li>Implement and manage Agile processes such as Scrum, and coordinate sprint planning, retrospectives, and daily standups.</li><li>Handle the deployment of services, including working with cloud platforms and containerization tools.</li><li>Provide ongoing mentorship and support for junior developers, fostering a collaborative team environment.</li><li>Continuously evaluate and integrate new technologies and practices to improve development efficiency and product quality.</li></ul> Required Skills &amp; Qualifications:<ul><li>4-5 years of hands-on experience in Fullstack development with a strong focus on ReactJS, NodeJS, JavaScript.</li><li>Bachelor's degree in Computer Science or related field.</li><li>Experience in building and deploying microservices-based applications.</li><li>Knowledge of Golang is a plus.</li><li>Strong understanding of Agile methodologies (Scrum).</li><li>Proven experience in team handling and mentoring junior developers.</li><li>Solid experience with RESTful APIs, database management, and cloud technologies.</li><li>Familiarity with version control systems like Git and CI/CD pipelines.</li><li>Excellent communication skills and the ability to collaborate with cross-functional teams.</li></ul> Why Join Us?<ul><li>Work with cutting-edge technologies in a fast-paced, dynamic environment.</li><li>Be a part of a collaborative and growth-oriented culture.</li><li>Opportunity for professional growth and career advancement.</li></ul>

As a Customer Success Specialist, you will be the primary point of contact for customers, ensuring they derive maximum value from our products or services. Your role is pivotal in fostering strong relationships with customers, addressing their needs, and ensuring their satisfaction and retention. You will work closely with the sales, support, and product teams to drive customer success and growth. Role: Customer Success SpecialistLocation: WHO/ BangaloreNotice Period: ImmediateExperience: 0 to 1 year Key Responsibilities: * Customer Onboarding: Guide new customers through the onboarding process, ensuring they are set up for success and understand how to use the product effectively.* Customer Engagement: Regularly check in with customers to ensure they are satisfied with the product and are utilizing it to its full potential.* Issue Resolution: Act as the primary point of contact for customer inquiries and issues, working with internal teams to ensure timely and satisfactory resolution.* Customer Training: Provide training and resources to customers to help them effectively use the product, including hosting webinars, creating tutorials, and offering personalized sessions.* Customer Advocacy: Serve as the voice of the customer within the company, relaying feedback to the product and development teams to drive improvements.* Renewals and Upselling: Identify opportunities for upselling and renewals by understanding customer needs and presenting additional features or products that can benefit them.* Customer Retention: Implement strategies to reduce churn and increase customer retention by identifying at-risk customers and proactively addressing their concerns.* Data Analysis: Monitor customer usage data to identify patterns, trends, and opportunities for improvement, and report these insights to the Customer Success Manager.* Cross-functional Collaboration: Work closely with sales, marketing, and product teams to ensure a seamless customer experience and address any potential roadblocks.* Customer Feedback: Gather and analyze customer feedback to continuously improve the product and customer experience. Qualifications: * Education: Bachelor’s degree in Business, B.E, Communication, or a related field (preferred).* Experience: 0 -1 years of experience in customer success, account management, or a related role. Skills:* Excellent communication and interpersonal skills.* Strong problem-solving abilities and a customer-centric mindset.* Ability to manage multiple customer accounts and prioritize tasks effectively.* Familiarity with CRM software and customer success tools.* Ability to analyze customer data and derive actionable insights.* Experience in managing customer accounts Additional Requirements:* Strong organizational skills and attention to detail.* Ability to work collaboratively with cross-functional teams.*A proactive and self-motivated approach to work.

About Us:Kasplo is on a mission to empower marketers with cutting-edge tools to enhance outreach, lead generation, and engagement. As we continue to grow, we are looking for a Product Marketing Specialist who will drive our marketing strategy and help elevate our brand in the market. What You'll Do:<ul><li>Lead marketing initiatives across multiple channels, including email, social media, and SEO.</li><li>Develop and execute cold email marketing campaigns to drive conversions and nurture leads.</li><li>Optimize website performance through SEO best practices to increase organic visibility.</li><li>Manage and grow our social media presence, crafting compelling content and strategies to build community engagement.</li><li>Collaborate with internal teams (sales, product, customer success) to ensure cohesive marketing efforts aligned with business goals.</li><li>Monitor and analyze marketing performance metrics to refine strategies and improve results.</li><li>Stay updated on industry trends and competitor activities to maintain a competitive edge.</li></ul> What We're Looking For:<ul><li>2-3 years of relevant experience.</li><li>Proven track record of driving successful marketing campaigns and increasing brand visibility.</li><li>Ability to work in a fast-paced, growing company, preferably in a SaaS or marketing tools environment.</li><li>Strong communication skills and ability to craft clear, engaging messages tailored to our audience.</li><li>Experience with marketing automation tools and CRM systems is a plus.</li></ul> Preferred Qualifications:<ul><li>Prior experience in a similar industry, such as SaaS or digital marketing.</li><li>Knowledge of the latest SEO and social media trends.</li><li>Strong analytical skills to measure performance and optimize strategies.</li></ul> Why Kasplo?At Kasplo, you'll have the opportunity to shape our marketing strategy, work with a passionate team, and be part of a company that is constantly innovating. We offer a flexible, remote working environment and a culture that fosters growth and collaboration.