Company Overview

Kaiser Industries Limited is a premier manufacturer in the chemical industry, specializing in surfactants and specialty chemicals with over 30 years of experience. The company serves the agro-chemical sector, along with paints, synthetic lubricants, cosmetics, and more. With its headquarters in Bahadurgarh, Haryana, Kaiser Industries Limited employs 51-200 individuals and commits to quality assurance and innovative R&D. For further details, visit the company website at kaiserindustries.in.

Job Overview

We are seeking an experienced Senior Rent Collection Specialist to join our team in New Delhi. This full-time role requires a proactive individual with up to 10 years of experience. The successful candidate will manage rent collections, using their expertise to ensure efficient processes and tenant satisfaction.

Qualifications and Skills

• Proficiency in property management software to track tenant information, payments, and lease agreements.
• Experience in accounts receivable management to effectively handle billing notices and payment collections.
• Skilled in Excel for data analysis to generate accurate reports on rent collection metrics and trends.
• Strong conflict resolution skills to navigate sensitive tenant interactions regarding payment issues.
• Familiarity with legal regulations on rent collection to ensure compliance with local laws and policies.
• Knowledge of automated payment systems to facilitate efficient and timely rent processing.
• Understanding of debt recovery processes to manage and resolve overdue accounts effectively.
• Must have proficiency in tenant communication platforms for effective and responsive communication. (Mandatory skill)

Roles and Responsibilities

• Manage the entire rent collection process, ensuring all payments are collected on time and accurately recorded.
• Develop and maintain positive relationships with tenants, addressing any payment queries or concerns promptly.
• Implement strategies for reducing late payments and improving overall tenant compliance.
• Prepare regular reports on rent collection status, highlighting areas for improvement to senior management.
• Coordinate with the legal team to handle cases of delinquent accounts and initiate necessary legal actions.
• Conduct periodic audits and assessments of accounts receivable to enhance rent collection efficiencies.
• Ensure all rent collection activities comply with the legal framework and company policies.
• Serve as a point of contact for tenants, fostering a clear communication channel for rent-related inquiries.