Job Overview

We are seeking a Jewelry Sales Executive to join our team on a full-time basis. This mid-level position requires a maximum of 6 years of experience, and is based in Coimbatore, Madurai, Salem, Tirunelveli Kattabo, Tiruchirappalli, and Udumalaippettai. The ideal candidate will be a dynamic sales professional adept at building customer relationships and driving sales within the luxury retail environment.

Qualifications and Skills

• Proficiency in customer relationship management to enhance client satisfaction and retention.
• Experience with Salesforce for managing customer data, sales pipeline, and ensuring seamless sales processes (Mandatory skill).
• Strong negotiation techniques to effectively close deals and optimize sales outcomes (Mandatory skill).
• Familiarity with Point of Sale systems to streamline transactions and manage sales records efficiently.
• Expertise in visual merchandising to create appealing displays that attract and engage customers.
• Prior experience in luxury retail sales providing insights into high-end customer needs and preferences.
• In-depth product knowledge in gemology to offer informed recommendations to clients.
• Understanding of social media marketing to promote jewelry collections and engage with potential clients online.

Roles and Responsibilities

• Identify and engage potential clients to promote our exclusive jewelry collections.
• Develop and maintain strong customer relationships to drive repeat business and referrals.
• Utilize CRM tools to track customer interactions, manage sales activities, and improve client satisfaction.
• Collaborate with the marketing team to design and execute effective sales strategies.
• Ensure the highest level of customer service by addressing inquiries and resolving issues promptly.
• Meet and exceed sales targets by effectively closing sales and maximizing up-selling opportunities.
• Create and maintain aesthetically pleasing displays to promote key products and entice customers.
• Stay updated with industry trends and new products to provide knowledgeable advice to customers.