• The AR Caller, or Accounts Receivable Caller, plays a vital role in the healthcare revenue cycle.
• Responsible for contacting insurance companies and patients to follow up on outstanding medical claims.
• Navigates complex billing and coding processes to ensure accurate reimbursement for healthcare services.

Responsibilities

• Initiate calls to insurance companies for claim resolution and follow-up.
• Address patient inquiries regarding billing issues and provide clear explanations.
• Collaborate with internal teams to resolve discrepancies and expedite claims processing.
• Maintain detailed records of interactions and claim statuses for accurate reporting.
• Adhere to industry regulations and compliance standards in all communication and documentation

Requirements and Skills

• Experience in healthcare revenue cycle management or a related field.
• Understanding of medical billing codes, insurance processes, and claim adjudication.
• Strong communication skills for effective interaction with insurance companies and patients.
• Attention to detail and accuracy in navigating complex billing and coding systems.
• Adaptability to evolving industry regulations and technological advancements.