Qualifications and Skills

• Must have a minimum of 4 years of experience in a restaurant management role, demonstrating an understanding of restaurant operations and team leadership.
• Required ability to manage a diverse team effectively, fostering a positive and productive work environment for all staff members.
• Strong communication and interpersonal skills to interact efficiently with staff, customers, and vendors, ensuring exceptional service.
• Proven track record in managing inventory, budgeting, and financial reporting to meet and exceed profit targets.
• Excellent problem-solving skills to swiftly resolve customer complaints and operational challenges.
• Comprehensive knowledge of food safety regulations and hygiene standards to maintain a clean and safe dining establishment.
• Must have strategic planning abilities to implement effective marketing and promotional strategies to attract and retain customers.
• Required proficiency in using restaurant management software and point of sale systems to streamline daily operations.

Roles and Responsibilities

• Oversee the daily operations of the restaurant, ensuring smooth and efficient service delivery at all times.
• Lead and mentor the staff, providing training and development opportunities to enhance their skills and performance.
• Manage inventory levels to ensure proper stock of supplies and ingredients while minimizing waste and controlling costs.
• Develop and implement marketing strategies to increase sales and customer engagement, collaborating with external partners as needed.
• Handle customer inquiries, feedback, and complaints with professionalism to ensure customer satisfaction and retention.
• Maintain high standards of cleanliness and safety in all restaurant areas, complying with health regulations and company policies.
• Prepare and analyze financial reports, including sales, budgets, and expenses, to identify areas for improvement and growth.
• Coordinate with vendors and suppliers to negotiate contracts and secure the best pricing and quality for products and services.