Qualifications and Skills

• Proficiency in English language is mandatory for effective communication and documentation.
• Experience with Microsoft Office Suite is essential for handling administrative tasks efficiently.
• Customer service skills are required to ensure a positive experience for all visitors and callers.
• Knowledge of multiline phone systems is necessary for managing high call volumes effectively.
• Data entry skills are crucial for maintaining accurate records and information.
• Email management skills are required for organizing and responding to incoming and outgoing emails.
• Experience with visitor management systems is beneficial for tracking and managing visitor flow.
• Appointment scheduling skills are essential for coordinating meetings and managing calendars.

Roles and Responsibilities

• Greet and welcome visitors as they arrive at the office, ensuring a positive first impression.
• Manage and direct incoming calls to the appropriate departments or individuals.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Handle inquiries and provide information regarding the company's offerings and services.
• Schedule and coordinate appointments, meetings, and conferences as needed.
• Assist with various administrative tasks, including data entry, filing, and office supply procurement.
• Maintain an organized and tidy reception area, presenting a professional office setting.
• Support the HR team with any additional tasks related to recruitment or staff management.