Qualifications and Skills

• English language proficiency is necessary to ensure effective communication with team members and guests. (Mandatory skill)
• Demonstrating time management skills to efficiently handle cleaning schedules and tasks within allotted time frames.
• Knowledgeable in chemical safety for correct and safe usage of cleaning agents to maintain a secure environment.
• Ability to manage laundry operations, ensuring cleanliness and care for fabrics used within the facility.
• Inventory management skills to monitor and maintain stock levels of cleaning supplies and necessities.
• Basic maintenance skills to identify and report any maintenance issues that require attention from the appropriate service provider.
• Proficient in efficient cleaning techniques, ensuring all areas are maintained to the highest standard of hygiene and appearance.
• Effective communication skills to liaise with colleagues and managers effectively, handling guest requests and concerns promptly.

Roles and Responsibilities

• Perform cleaning tasks and services including sweeping, mopping, dusting, and vacuuming to meet the property's standards.
• Ensure all rooms and common areas are maintained and serviced according to set schedules and respond to ad-hoc cleaning requests.
• Inspect and report any maintenance issues or safety hazards, ensuring a safe and clean environment for guests.
• Manage laundry services efficiently, ensuring timely completion of laundry tasks and proper fabric care.
• Organize and restock cleaning supplies in various service areas as required to maintain operational efficiency.
• Adhere to chemical safety regulations using cleaning chemicals as directed according to the material safety data sheets.
• Create a pleasant environment for guests to always provide a positive impression of the institution.
• Collaborate with the housekeeping team to deliver outstanding service and contribute to overall operations.