Qualifications and Skills

• Proficient time management skills to ensure all assigned tasks are completed efficiently within established deadlines.
• Strong customer service skills to effectively interact with guests and address their needs to enhance their experience.
• Keen attention to detail to identify any areas requiring additional cleaning or maintenance and address them promptly.
• Ability to use a variety of cleaning equipment safely and effectively, following all operational and safety protocols.
• Familiarity with sanitization protocols to maintain hygiene and safety standards in all cleaning tasks and environments.
• Capability in handling laundry operations, ensuring all linens and garments are cleaned, dried, and arranged properly.
• Skilled in inventory management to track cleaning supplies and reorder items as necessary to ensure constant availability.
• Flexibility in scheduling to accommodate different work shifts and any last-minute changes as required by the job demands.

Roles and Responsibilities

• Perform general cleaning duties, including sweeping, mopping, vacuuming, dusting, and sanitizing common areas and rooms.
• Replace linens, restock amenities, and ensure the proper setup of guest areas to deliver a high-quality, welcoming experience.
• Identify and report any maintenance or repair needs to ensure the continued integrity and appearance of facilities.
• Maintain the cleanliness and orderliness of storage spaces, ensuring cleaning equipment is organized and supplies are replenished.
• Follow all safety guidelines and sanitization protocols to ensure a safe and healthy environment for guests and staff.
• Efficiently respond to guest requests and inquiries, providing courteous service and ensuring their satisfaction at all times.
• Liaise with other housekeeping staff to ensure a coordinated approach to cleanliness and problem-solving.
• Document and log daily cleaning tasks, incidents, and guest interactions to maintain accurate records for review and reporting.