Customer Relations Officer
Customer Relations Officer
6
Applications
Ernakulam
Full-Time
Junior: 1 to 4 years
Posted on Jan 20 2025
About the Job
Skills
Communication Skills
Customer Relationship Management (CRM) software
Conflict Resolution
Data Analysis
Active Listening
Multichannel Support Systems
Qualifications and Skills
- Proficiency in customer relationship management software to streamline client interactions and maintain comprehensive records.
- Proven conflict resolution skills to address customer concerns quickly and effectively, ensuring a harmonious relationship.
- Strong data analysis capabilities to interpret customer feedback and suggest actionable improvements for service enhancement.
- Exceptional active listening skills to understand and respond to customer needs accurately and empathetically.
- Experience using Salesforce for managing client data and improving customer engagement strategies.
- Effective communication skills to convey information clearly and professionally through various channels.
- Ability to perform customer feedback analysis, identifying trends and insights to improve overall customer satisfaction.
- Familiarity with multi-channel support systems, offering consistent and quality service across platforms.
About the company
Jobstars HR Solutions Pvt Ltd , an Impeccable Placement Platform | HR Service Provider | Career Advisor | Corporate Trainer
Jobstars India started in 2003 initially with a vision of easing the process of getting a job for anyone and everyone. We have successfully completed more than 18 years in this industry, satisfactorily placing more than 25000 job needy candidates across various verticals.
...Show More
Jobstars HR Solutions Pvt Ltd , an Impeccable Placement Platform | HR Service Provider | Career Advisor | Corporate Trainer
Jobstars India started in 2003 initially with a vision of easing the process of getting a job for anyone and everyone. We have successfully completed more than 18 years in this industry, satisfactorily placing more than 25000 job needy candidates across various verticals.
We are a team of highly motivated, talented and spirited professionals having more than 20 years of experience in the field of HUMAN RESOURCES MANAGEMENT, COMPLETE END TO END OF PAYROLL, TALENT ACQUISITION, MANPOWER MANAGEMENT, HOSPITAL BUSINESS PROVIDERS & OTHER PROFESSIONAL ATTRIBUTES.
We have specialized team personnel from the Automobiles, Healthcare, Textile, Banking, Insurance industry working in tandem with each other towards a common goal of “making job search” hassle free.
We successfully recruited more than 12000 Healthcare professionals across PAN India including Doctors (Consultants & Surgeons), paramedical staff,
OT Technician, Optometrists, MRI Technician, Staff Nurses for various ICU’s, Ambulance drivers etc. in the past decade. We have also facilitated various multispecialty and super specialty hospitals in expanding their business to other tier 2 & 3 cities. We have a dedicated team of professionals who specialize in backend operations e.g. payroll, resourcing, business development, operations, accounting & finance.
Some of our Specialty Services
Human Resources Serviices.
Payroll
Manpower Recruiting
Talent Acquisition
Taxation procedures
Performance Enchantment system.
Business Expansion Opportunities.
Conduction health Camps.
Corporate Tie-ups.
Insurance Services.
Pharmacy and Diagnostic setup services.
Employee Management Services.
Accounting.
Taxation Policies
ESI & PF
All Kind of Insurance services.
Bridging the gap between employee & employer
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Industry
Staffing & Recruiting
Company Size
10-50 Employees
Headquarter
Kochi
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