Qualifications and Skills

• Proficient in operating various espresso machines to create a wide range of coffee beverages efficiently.
• Skilled in latte art techniques, enhancing the visual appeal of beverages served to customers.
• Experienced in specialty tea brewing, ensuring each cup meets the highest standards of taste and aroma.
• Strong customer service abilities, adept at engaging with patrons to provide a welcoming and informative experience.
• Ability to operate POS systems effectively for seamless and efficient transaction processing and order tracking.
• Knowledgeable in HACCP standards to maintain hygiene and safety standards in food and beverage preparation.
• Background in menu development, contributing to creative and appealing options that attract and satisfy customers.
• Basic English communication skills, enabling clear interaction with customers and team members for improved service delivery.

Roles and Responsibilities

• Prepare and serve coffee and tea beverages by following standard recipes to ensure consistent quality and taste.
• Engage with customers, taking orders and offering recommendations to enhance their café experience.
• Ensure the cleanliness and maintenance of workstations, equipment, and the overall café environment.
• Conduct daily stock checks and inform management about inventory requirements to prevent shortages.
• Assist in developing and implementing innovative menu items that reflect current trends in coffee and tea.
• Adhere to all health and safety regulations to ensure the highest standards of customer and employee safety.
• Collaborate with team members to deliver prompt service and meet the café's operational goals effectively.
• Contribute to marketing activities within the café setting by providing feedback and engaging with promotions.