Qualifications and Skills

• Experience in FMCG industry is preferred, offering valuable insight into fast-paced retail environments.
• Proven expertise in handling cash transactions with accuracy to ensure efficient and error-free operations.
• Strong customer service skills to address and resolve client inquiries and maintain customer satisfaction.
• Basic math skills are necessary for calculating transaction totals and giving correct changes.
• Keen attention to detail to ensure there are no discrepancies in cash registers and reports are accurate.
• Excellent communication skills to effectively interact with customers and team members alike.
• Proficient time management abilities to prioritize tasks and handle fast-paced work environments efficiently.
• Comprehensive product knowledge to assist customers in making informed purchasing decisions and enhancing the sales experience.

Roles and Responsibilities

• Manage daily cash transactions, ensuring all dealings are recorded accurately and handling discrepancies promptly.
• Provide exceptional customer service by engaging with customers, addressing their needs and inquiries in a friendly manner.
• Reconcile cash drawers at the beginning and end of shifts to ensure the accuracy of transactions and cash flow.
• Ensure the cash register is always balanced and report any discrepancies to the management immediately.
• Collaborate with team members and supervisors to ensure a smooth and efficient workflow.
• Maintain cleanliness and organization of the checkout area to ensure a pleasant shopping environment for customers.
• Stay informed about product knowledge, promotions, and company policies to assist and educate customers efficiently.
• Adhere to company policies and procedures to guarantee excellent service standards and compliance with rules and regulations.