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xpertz innovation pvt ltd

Customer Relations Manager

Date Posted : 23rd Sep 2022
7 applicant(s)
Mid-Level (4 to 6 years)
Ernakulam
Rs. 310000 INR -Rs.410000 INR (PA)
Full-Time
Textiles
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Job Description

Female

Graduate

2-5 years experience in customer relations

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.