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Vinra Group

Telemarketing Executive

Date Posted : 21st Sep 2022
3 applicant(s)
Junior (1 to 3 years)
Rs. 100000 INR -Rs.300000 INR (PA)
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Job Description

Job Description

Roles and Responsibilities

  • Responsible for making outbound calls and regular follow up on leads assigned.
  • Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the customers.
  • Selling Membership packages over the phone and achieve the targeted sales numbers & value, set quality parameters.
  • Explaining the product features in detail and how to use the packages.
  • Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
  • Address all the issues / grievances of customers and provide the right customer experience.
  • Capture the insights from customer interactions and share it with the internal team.
  • Strictly adhere to the process requirements

Skill and Competencies required

  • Customer Orientation
  • Communication - Oral , Written & Listening skills
  • Telemarketing / Selling Skills