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Uday Palace

Front Office Gsa

Date Posted : 25th Nov 2022
5 applicant(s)
Junior (1 to 3 years)
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Job Description
Front Office
Front-End Development

Tasks and duties

  • Greeting guests on arrival.
  • Undertaking front desk service duties.
  • Administering check-in and check-outs.
  • Assigning rooms and issuing keys.
  • Delivering mail and messages.
  • Processing guest payments and managing bills.
  • Coordinating with porters, concierge, kitchen staff and housekeeping.
  • Acting as a central source of information for guests during their stay.
  • Processing food and beverage requests.
  • Resolving problems and dealing with conflict or tension with disappointed guests.
  • Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.