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Technocruitx Universal Services Pvt. Ltd.

Client Services Executive

Date Posted : 21st Sep 2022
1 applicant(s)
Junior (1 to 3 years)
Ahmedabad
Full-Time
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Job Description

Designation: -  Patient Calling Specialist


Job Timing: - Night Shift(6 pm to 3 am)


Work Mode:- Work From Office


Job Type: Full-time


Primary Duties and Responsibilities :

✓ Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made.

✓ Follow-up with patients on overdue accounts.

✓ Create weekly/monthly collection reports to gauge the progress made.

✓ Respond to Patient queries in a timely and professional manner.

✓ Raise exceptions wherever required for the client/supervisor to review before taking any final decision

✓ Follow the Training Manual and what was taught during training sessions to avoid unnecessary errors Requirements:

✓ Should be able to empathize with Patients, active listeners, and should be able to facilitate in providing solutions

✓ Detail orientation, strong analytical and problem-solving skills.

✓ Should be a quick learner with the ability to learn new tools.

✓ Must have the ability to multitask and work under pressure with minimum supervision.


Skills:

✓ Excellent in English Communication (Verbal and written).


 Eligibility of Candidates :


✓ Immediate joining


✓  Excellent in English Communication (Verbal and written).


✓  Comfortable to work in the night shift.


✓   Experienced candidates are welcome.


 Benefits :


 ✓ Friendly environment.

✓   Fixed shift.

✓   5 days workings


work from office only