Synergy

Skills & Knowledge

· Basics of Networking, TCP/IP Networks, Multi-Vendor Support Experience (Cisco/HPE/Juniper/Checkpoint/ASA/Fortinet etc)

· Basics of Server

· Basics of Storage

· Strong experience towards monitoring devices such as server hardware, Network

· Strong understanding of IT service management

· Interacting with clients, understanding their needs & providing technical support to clients by remotely accessing their networks & troubleshooting the issues raised

Qualifications

A technical Bachelor's degree or equivalent experience with a minimum of 1 year related experience.