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CSA/Senior CSA

Date Posted : 2nd Aug 2022
13 applicant(s)
Junior (1 to 3 years)
Rs. 400000 INR -Rs.500000 INR (PA)
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Dear Candidates,

Greetings from Starworth Global Solutions!

Job Title: CSA/ Senior CSA (Top MNC)

Division: Healthcare

Salary: 4 To 5 LPA

No of positions: 25

Shift: Night – US Shifts

Work days: 5 days working & 2 days fixed off.

Cab: Radius – 30 km – One-way Cab – Drop.

Location: Chennai Bayline Infocity – Navlur

Education: Any Graduate/Diploma

Process: BPO/KPO

Skills: Should have a minimum of 1 year of experience in any International Voice – customer support. Inbound or Outbound

Job Summary:

A CSA in this role deals with making outbound calls to customers for various process-related tasks. The associate provides appropriate solutions to the customer while providing a high level of customer service and accurate information.

Key Skills :

1. Production, Quality

2. Shift and Schedule adherence

3. Process Knowledge.

4. Good Communication Skills

5. Listening & Comprehension


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