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BIGBASKET LTD

Customer Support Executive

Date Posted : 22nd Nov 2022
11 applicant(s)
Junior (1 to 3 years)
Bangalore
Rs. 100000 INR -Rs.270000 INR (PA)
Full-Time
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Job Description
Communication
Hindi
Marthi

Job Description


You will report to the Inside Sales -Manager. Your responsibilities will be selling products & services of the company over the phone & assisting the supervisor in managing the team in his absence. The objective of this position is to deliver monthly sales targets while keeping quality and customer satisfaction at expected levels.


Key Activities

• Calling potential/existing customers & selling them the company's product & services.

• Updating the CRM with call results.

• Timely follow-up with clients to ensure better conversion.

• Managing the relationship with the customers even after the product/service is sold.

• Deliver required login hours, talk time & maintain wrap time within the specified targets.

• Overachieve daily/weekly & monthly targets.

• Apply the feedback delivered by quality specialist, trainer & team leader.

• Taking sup calls & converting the leads for new hires.


Immediate joiner and Hindi and Marthi Mandatory