Customer Support Executive
Date Posted : 18th Jun 202253 applicant(s)
WALK IN DRIVE FOR OUTBOUND TEAM
URGENTLY HIRING
1 DAY INTERVIEW PROCESS
LANGUAGE MANDATES - ENGLISH & HINDI MANDATORY + (KANNADA, MARATHI, TAMIL, TELUGU)
LOCATION - BREN MERCURY, Block-A, Kaikondrahalli Junction, Sarjapur - Marathahalli Rd, Kaikondrahalli, Bengaluru, Karnataka 560035
DATE - 2Oth JUNE 2022 to 25th JUNE 2022
Contact - Anusha Mehta
Phone no. - 9591519397
Email ID - anusha.mehta@nobroker.in
Job Title: Customer Service Executive
Job Description:
Specific Responsibilities
▪ Handle outbound calls to the customers.
▪ Identify and assess customers’ needs to achieve satisfaction.
▪ Build sustainable relationships and trust with customer accounts through open and interactive communication.
▪ Provide accurate, valid, and complete information by using the right methods/tools. ▪ Handle customer
complaints, provide appropriate solutions and alternatives within the time limits
▪ Conduct follow-ups to ensure complete resolution of issues.
▪ Keep records of customer interactions, process customer accounts.
▪ Follow communication procedures, guidelines, and policies.
▪ Take the extra mile to engage customers.
