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Customer Support Executive

Date Posted : 18th Jun 2022
53 applicant(s)
Junior (1 to 3 years)
Bangalore
Rs. 240000 INR -Rs.350000 INR (PA)
Full-Time
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WALK IN DRIVE FOR OUTBOUND TEAM


URGENTLY HIRING


1 DAY INTERVIEW PROCESS


LANGUAGE MANDATES - ENGLISH & HINDI MANDATORY + (KANNADA, MARATHI, TAMIL, TELUGU)


LOCATION - BREN MERCURY, Block-A, Kaikondrahalli Junction, Sarjapur - Marathahalli Rd, Kaikondrahalli, Bengaluru, Karnataka 560035


DATE - 2Oth JUNE 2022 to 25th JUNE 2022

Contact - Anusha Mehta

Phone no. - 9591519397

Email ID - anusha.mehta@nobroker.in


Job Title: Customer Service Executive

Job Description:

Specific Responsibilities

▪ Handle outbound calls to the customers.

▪ Identify and assess customers’ needs to achieve satisfaction.

▪ Build sustainable relationships and trust with customer accounts through open and interactive communication.

▪ Provide accurate, valid, and complete information by using the right methods/tools. ▪ Handle customer

complaints, provide appropriate solutions and alternatives within the time limits

▪ Conduct follow-ups to ensure complete resolution of issues.

▪ Keep records of customer interactions, process customer accounts.

▪ Follow communication procedures, guidelines, and policies.

▪ Take the extra mile to engage customers.