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JobStars HR Solutions Pvt Ltd

Guest Relations Officer

Date Posted : 25th Nov 2022
5 applicant(s)
Junior (1 to 3 years)
Kochi
Full-Time
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Job Description
Guest Relations
Communication
Customer Relationship Management (CRM)

Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services.


  • Should be well-versed with skills pertaining to the operation of computers. 
  • Must possess work experience in the same field for at least 1 years. 
  • Should be holding a degree in hospitality management and/or related areas. 
  • Should be fluent with soft skills like English communication. 
  • Must prove to be an efficient manager and a team leader. 
  • An outspoken extrovert person will be given preference. 
  • Must comply with the standards set by the hospitality industry on professional grounds. 
  • Must portray professional behavior while at work