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Ghost Kitchens India Pvt Ltd

Senior Manager - Common Support & Growth

Date Posted : 21st Sep 2022
8 applicant(s)
Mid-Level (4 to 6 years)
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Job Description

Job Role and Responsibilities: -

  • Post launch of Internet Restaurants, the support and guidance for the fulfilment partner (FP) has to be spearheaded.
  • Day to day activity track of FP in terms of basic operational hygiene as per the cloud kitchen management.
  • Providing coordination support from marketing, purchase, accounts and aggregator team in regards to query and support
  • Tracking performance data of FP and highlighting the gaps in performance on weekly basis, fortnightly and monthly
  • Following partners on various corrective actions to improve Sales and Operations
  • Perform cordial relations with FP and keep high retention rate
  • Perform audit and share the feedbacks
  • Improve sales and performance of FP

Job Requirements (Soft Skills): -

  • Good communications (Written, Verbal and Mail Communications)
  • Good Computer skills over Mail, Microsoft Word, Excel and PPT
  • Decent interpersonal skills with team handling experience

Management and Technical Skills: -

  • Knowledge of project management of business cases
  • Must have handled franchise relations or corporate relations
  • Time management skills and experience in handling multiple stakeholders
  • A minimum experience of 4-5 years in Operations Role in fast paced hospitality company would be desirous.

Qualifications: -

  • Minimum Qualifications would be a Graduate in Management domain (Ideal Hotel Management). MBA would be an added advantage.
  • Knowledge on project management tool will be advantageous

Job Type: Full-time

Salary: ₹40,000.00 - ₹50,000.00 per month


  • Day shift

Ability to commute/relocate:

  • Andheri East - 400059, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)


  • total work: 5 years (Required)