Currently accepting applicants
GenesisPlacementServices

Executive Assistant Manager

Date Posted : 23rd Nov 2022
11 applicant(s)
Mid-Level (4 to 6 years)
Kerala
Rs. 450000 INR -Rs.1000000 INR (PA)
Full-Time
Leisure
Travel Tourism
Hospitality
Visit Website
Share via   
Job Description
Customer Service
Hospitality
Banquet Operations
Hotel Management
Guest Relations

Positions open in Darjeeling, Wayanad, Munnar, Allepey, Yercaud


Key Areas of Responsibility


· Participates in the development of business strategies for the Hotel which are aligned with Organization overall mission, vision, values and strategies

· Maximises profitability and revenue by directing the operation of the Rooms Division

· Develops and implements strategies and practices which support employee engagement

· Achieves goal for RevPar by developing and implementing yield management strategies to increase occupancy and average rate

· Achieves customer satisfaction and room revenue goals by supervising Front Office operations

· Develops and implements strategies to achieve goals for Willingness to Return, Customer Complaints per Thousand and the Customer Comment Index

· Meets and exceeds the expectations of the employees by utilizing leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports

· Maintains safe and secure environment for customers and employees

· Creates 100% guest satisfaction by providing the guest experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver service and teamwork

· Adheres to hotel policies and procedures


Send resumes to charles@genesisplacement.co.in | 8939953787