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Advenxa

Junior Officer

Date Posted : 25th Nov 2022
17 applicant(s)
Fresher (0 to 1 years)
Ernakulam
Rs. 230000 INR -Rs.330000 INR (PA)
Full-Time
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Job Description
Communication
Microsoft Office
Microsoft Excel

Job Information

Industry:

Banking

Work Experience:

0-1 year

Salary:

17,500/- to 22,500/-

City:

Palarivattom, Ernakulam

State/Province:

Kerala

Country:

India

Zip/Postal Code:

682025

Job Description

Banking Hiring Customer Support

Language: Malayalam and Hindi

Designation: Junior Officer

Qualification: Degree Mandatory

Salary: 17,500/- to 20,000/- Per Month + Good Incentives

Location: Palarivattom, Ernakulam

No: Of Vacancy: 02

Requirements

Candidates Should be able to work under pressure

Should have Pan Card , Aadhaar card , degree certificate

Strong in verbal communication skills along with active listening and speaking - ( Hindi / Tamil / Kannada / Telgu )


Duties & Responsibilities

  • Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner
  • Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
  • Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols
  • Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed
  • Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing accounts
  • Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested
  • Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
  • Track, record, report, and store transactional information and special requests
  • Provide a high level of customer service, providing answers and assistance with a smile
  • Balance individual drawer at the end of each shift
  • Perform various maintenance duties such as stocking supplies and cleaning workstations
  • Follow all policies and procedures set forth by the bank

Required Skills and Qualifications

  • Bachelor’s degree in business, finance, or related field
  • Proven analytical and problem-solving skills
  • Exceptional mathematical ability
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office suite, with aptitude to learn new software and systems