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SARAF GROUP

Customer Relations Manager

Date Posted : 22nd Sep 2022
20 applicant(s)
Junior (1 to 3 years)
Ahmedabad
Full-Time
Plastics
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Job Description
  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.