Role Name: VMware Admin L2

Experience: 4+

Location: Navi Mumbai, Ghansoli

Skills: VMware Administrator, Virtualization, VCenter, ESXI

Shift time/Working Days: Rotational, 5 days

Role Overview

The Cloud L2 Analyst is a subject matter expert responsible for complex troubleshooting, problem resolution, performance optimization, and project execution within the VMware environment, acting as a technical escalation point.

Key Responsibilities

• Serve as an escalation point for Level 1 incidents, performing in-depth root cause analysis and advanced troubleshooting in the VMware environment.
• Manage and optimize the performance and capacity planning for vSphere 5.X, 6.0/6.5.
• Design and execute complex operations, including advanced vMotion activities and comprehensive P2V/V2V projects.
• Proactively monitor, maintain, and ensure the integrity and stability of vCenter, ESXi, and ESX hosts, including configuration management for High Availability (HA).
• Develop and maintain automation scripts (e.g., PowerShell/PowerCLI) to streamline routine operational tasks.
• Mentor junior team members and contribute to the development of best practices and SOPs.

Technical Skills & Qualifications

• Minimum 4+ years of total experience in IT infrastructure, with at least 3 years of dedicated experience as a VM Administrator.
• Deep, demonstrable expertise in administering and optimizing vSphere 5.X, 6.0/6.5 environments.
• Mastery of core virtualization concepts: vCenter, ESXi, ESX, vMotion, HA, P2V, V2V, Templates, & Snapshots.
• Proven ability to manage critical incident resolution and execute complex changes with minimal supervision.

Strong analytical, problem-solving, and cross-functional communication skills