Role Name: VMware Admin L1

Experience: 2+ Years in IT Infrastructure/Cloud Support

Location: Navi Mumbai, Ghansoli

Skills: VMware Administrator, Virtualization, VCenter, ESXI

Shift time/Working Days: Rotational, 5 days

Role Overview:

The Cloud L1 Specialist is responsible for the day-to-day operational support and maintenance of the VMware virtualization environment, focusing on ticket resolution, monitoring, and basic provisioning tasks.

Key Responsibilities

• Provide Level 1 support for incidents and service requests related to the VMware infrastructure.
• Perform routine administrative tasks, including creating and managing Virtual Machines (VMs), Templates, and Snapshots.
• Monitor the health and performance of the vSphere 5.X, 6.0/6.5 environment.
• Assist with the migration of physical servers to virtual machines (P2V) and virtual machines between environments (V2V).
• Ensure the successful operation of core features such as vMotion and High Availability (HA).
• Maintain accurate documentation of the virtual infrastructure and troubleshooting steps.

Technical Skills & Qualifications:

• Minimum 2+ years of total experience in IT infrastructure, with at least 3 years of experience as a VM Administrator (this is a common industry overlap for L1/L2 roles).
• Sound knowledge and hands-on experience with vSphere 5.X, 6.0/6.5.
• Strong understanding of vCenter, ESXi, and ESX host management.
• Familiarity with virtualization concepts like vMotion, HA, P2V, V2V, Templates, & Snapshots.

Excellent communication and basic troubleshooting skills