Remote support L1
Remote support L1
178
Applications
Navi Mumbai
Thane
Mumbai
Andheri
Sion Mumbai
Panvel
Ghatkopar
Full-Time
Junior: 1 to 3 years
Posted on Aug 13 2025
Not Accepting Applications
About the Job
Skills
Remote support
desktop support
IT support
Technical Support
end user support
Ticketing Systems
Windows Troubleshooting
- Job Accountabilities –
The post holder will provide effective IT assistance across all aspects of the business and
will provide support to the end users. The post holder is responsible for supporting and maintaining
- Providing Desktop & Laptop support to end users-
- Maintain SLA for Incident and coordination with concern team for support and resolutions.
- Providing Level 1 Support for Printer & Email Problems
- Configuring & trouble shooting problem w.r.t Operating System
- Configuring and Trouble Shooting Handheld devices like Mobile Phones and Tablets
- Skills Required (Knowledge and Skills) –
Excellent Communication Skills, Good Troubleshooting Skills, Windows Operating Systems
Knowledge, Computer Networking Concepts
- Key Attributes (Experience and Qualifications) –
BE / BCA / B Sc-IT
Knowledge of ITIL
Experience – 1 to 2 yrs
About the company
We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a com ...Show More
We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a complete 5G Core Network, AI/ML ATOM platform for 4G/5G, MANO for cloud CNF orchestration, ACI for cloud infrastructure deployment as well as the Cloud-native OSS Platforms. In addition to these core platforms, we have also created our own cloud-native probing solutions for radio and core networks, simplifying network debugging and not requiring any systems integration with probe providers. To enable a SAAS-based model, JPL has also developed a sophisticated array of BSS solutions. The entire product line is cloud native and can be deployed either on a public cloud or a private cloud. ...Show Less
Industry
Media & Telecommunication...
Company Size
10001+ Employees
Headquarter
Navi Mumbai, Maharashtra
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