Hello,

At Reliance Industries Limited, we are committed to driving innovation, excellence, and sustainability across diverse industries. As one of India’s largest and most dynamic conglomerates, we offer exciting career opportunities for individuals who are passionate, forward-thinking, and ready to contribute to our vision of building a brighter tomorrow. We are looking for talented professionals to join our team and be a part of our journey toward shaping the future.

Job Description

1. Interact with customers on handset related issues

2. Troubleshoot handset defects

3. Handle handset related queries

4. Record job entry in Customer Relationship Management portal

5. Upgrade software of handsets

6. Assemble / dismantle smartphones - unibody/duo body.

7. Repair handsets by changing screen, speaker, mic, camera etc

8. Repair handsets by PCB swap, charging connecter replacement etc

9. Deposit of cash collected through service

10. Verify handsets for exchange

Skills

1. Customer Focus

2. Communication skills

3. Problem Solving skills

4. Handset repair skills

5. Knowledge of spares operations

6. Knowledge of CRM Systems

Experience Required

0 - 4 Years

Education Required

10+2 / ITI / Diploma, Certification in Device Care (Preferred)

Fixed CTC for Vadodara Location : 2.5 LPA with other benefits.

Employee Sub-group

Executive

Thanks & Regards,

Hitanshi Arora

Talent Acquisition Team

Reliance Industries Limited

9510439221

arora.hitanshi@ril.com