Key Responsibilities:

• Understanding of Kubernetes Fundamentals: Basic knowledge of Kubernetes concepts like pods, deployments, services, namespaces, and kubectl commands.
• Linux Fundamentals: Proficiency in Linux command-line operations.
• Scripting: Basic scripting skills (e.g., PowerShell, Bash) are helpful for automation. 
• System Maintenance: Performing routine tasks like system updates, patching, and security checks. 
• Escalation: Identifying and escalating complex problems to higher-level engineers. 
• Monitoring and Alerting:-Monitoring Kubernetes cluster health, resource utilization, and application performance, and responding to alerts. Familiarity with system monitoring tools. Keeping an eye on system performance, resource usage, and security logs. 
• Initial Troubleshooting: -Performing initial diagnosis and troubleshooting of common issues related to pods, deployments, services, and other Kubernetes resources. Strong analytical and problem-solving skills. Troubleshooting a Linux server experiencing high CPU usage. Monitoring server disk space usage and taking corrective action. Diagnosing and resolving hardware and software issues
• Incident Management: - Logging and tracking incidents, escalating complex issues to higher-level support (L2/L3) when necessary, and communicating with affected users.
• Basic Operations: -Performing routine tasks such as checking logs, restarting pods, and verifying resource status.
• Documentation: -Maintaining and updating documentation for common issues and resolution steps.
• Collaboration:-Working with L2/L3 teams to resolve issues and contribute to continuous improvement.
• Problem-Solving Skills: Ability to identify and diagnose basic issues and follow established troubleshooting procedures.
• Communication Skills: Clear and effective communication for documenting issues and interacting with team members.
• Relevant Experience: Entry-level experience in IT support, operations, or a related field, preferably with some exposure to cloud environments.

Specific Skills and Technologies:

• Operating Systems: Proficiency in both Windows and Linux (e.g., RHEL, CentOS). 
• Networking: Basic understanding of networking concepts like TCP/IP, DNS
• Hardware: Familiarity with server hardware components and troubleshooting.