Strategic Initiatives

·        To Develop and execute a comprehensive Operations plan to meet business objectives.

·        Participates in strategic projects like green power, saving of energy, operations efficiency

·        As domain expert, provide advice to Site Facility Management and collaborate with counterparts to understand latest standards and directions to implement.

·        Capacity Planning - Through regular monitoring of Facility capacity, Design and implement strategic plans to ensure Facility capacity meets existing and future requirements.

·        Contribute to CAMC contracts, Scope of Work finalization, and other aspects of DC Operations.

·        Contribute in System upgradation & Performance improvement activities

·        Experience on Site HOTO process & Operations

Optional

·        Aware of Data Center Policies and procedures & Security Compliance

Operations Excellence

·        To Lead and Manage DC facilities at a location and maintain 100% uptime.

·        Risk management and mitigation, corrective and preventative maintenance of critical BMS / FAS / Fire Suppression / CCTV & Access Control infrastructure ensuring infrastructure is Up and Running 24x7.

·        BMS related Asset and inventory management, security incident management.

·        Create and maintain metrics on all aspects of our operation site and utilizing those metrics to drive positive changes.

·        Establish performance benchmarks, conduct analysis, and identify improvement area sand respond to contingency situations.

·        Review AMC & SLA Compliance, improving the operational procedures to ensure quality service delivery and customer SLAs.

·        Procurement for Facility Operations related materials and budget management for the assigned locations

·        Handle Internal & External Audits.

Optional:

·        Experience on Data Center Operation Management & Resource Management

Customer/ Stakeholder Management

·        Maintain transparent, regular and timely flow of communication with management on the state of the Facility Sites and its Operations

·        Build & maintain professional relationship with the Critical Facility Management Partners, DC Construction Team, Technical Program Managers and Security Team

·        Liaising with cross functional teams & business leaders to manage capacity and optimize DC Operations safety, performance, reliability, and efficiency.

·        Handle customers visits/queries

·        Project Feasibility study as per site requirements

·        Managing relationships with internal & external stakeholders / partners to constantly improve all our processes and procedures and focus on improving the processes, quality and service delivery standards

Technical Skills

·        Provide expert knowledge, guidance, and leadership in the development of the BMS.

·        Knowledge of utilities such as Generators, Chillers, Cooling Towers, AHU, UPS and PAC, Electrical sub distribution systems, Power Panels, Fire alarm & Suppression systems etc.

·        Relevant qualification in BMS / automated controls (Preferred on Honeywell EBI, XLS 1000 Fire Alarm Panel)

·        Hands On experience on DDC Controllers & BMS graphics and logic.

·        Complete Knowledge of Open Protocols i.e., Modbus 485, Modbus TCP/IP, BACnet-MSTP, BACnet IP, HART, SNMP etc.

·        Identify opportunities for energy-saving initiatives.

·        Diversified hands-on experience in complex building management systems and integrations with the other ELV systems i.e. Rodent repellent, Water Leak Detection, Fire Suppression System

·        Basic knowledge of IP Networks, Windows Operating System, Web Services.

·        Complete fault diagnosis and rectification on the whole range of BMS equipment. (Application Servers, Field DDC Controllers & Sensors).

·        Analysis systems software and hardware issues that may lead to unnecessary failure of services, thereby minimising risk, and inconvenience to building users.

·        Technical developments particularly associated with new technology in building management and in all aspects of the mechanical and electrical disciplines.

·        Escalate issues found during maintenance requiring capital investment, e.g., replacement items following repeat maintenance visits

·        Provide information as requested for risk registers, condition surveys and databases.

·        Well versed with internal auditing processes and monitoring methodology

·        To have a customer service centric attitude, effective and decisive leadership having ability to work with distributed teams across the company and have the mindset to manage things 24X7.

·        Good communications and conflict management, coaching skills.

·        Good logical reasoning and reasonable analytical skill