Location : Guwahati

Full-Time

Mid-Level: 4 to 10 years

L2 roles: Job Description For Cloud Operations (Exp 4-8 years)

Technical Requirements:

·        Experience in providing application support.

·        Experience in working on SOP based tickets or workaround to be executed.

·        Experience in working on maintaining SLA.

·        Experience in at least one of the relational database (SQL Server, Oracle, Postgres etc.) preferably running in the cloud.

·        Working knowledge of Linux / Windows operating systems

·        Working knowledge of Batch scripting, Ansible, PowerShell or Shell Scripting

·        Working knowledge across multiple platforms, including on public and private cloud technologies (AWS, GCP, Azure, etc.)

·        Working knowledge with middleware technologies like Tomcat, WebLogic, MQ etc.

·        Working knowledge with monitoring tools like AppDynamics, Grafana, Prometheus, Apica, Splunk, or equivalent

·        Working knowledge in Infrastructure/Application debugging, identifying root cause

·        Understanding of Microservices and containerization

·        Good to know have Network/infra knowledge.

·        Able to resolve customer issues and escalate to L2 team.